Porini invites you to the live event on June 7 at h.6 P.M. (CEST) to discover more about CRM Spring 2016 Wave
Customer Driven is an online event showcasing the evolution of customer engagement and business strategies for better customer experiences. You’ll hear from Scott Guthrie, Executive Vice President of Microsoft Cloud and Enterprise, about the challenges and opportunities presented by digital transformation. Jujhar Singh, General Manager of Microsoft Dynamics CRM, will provide an overview of what’s new in CRM, including new service, portal, and intelligence capabilities, as well as Connected Field Service preview availability. Analyst Paul Greenberg will talk about trends in customer engagement and service, and strategies to build loyalty and brand advocacy.
At Customer Driven, you’ll learn how to create differentiated customer experiences with Microsoft Dynamics CRM. Discover how Microsoft end-to-end solution, including machine learning, IoT and analytics capabilities, uniquely positions brands to understand and engage with their customers, provide consistent experiences across channels, and enable entirely new business models in the new service economy.
Event partecipation is free but registration is required.