Tag Archive for: Microsoft

Monday, July 11, 2016 Toronto, Canada

PORINI has been named to the 2016 President’s Club for Microsoft Dynamics on Monday July 11, at Casa Loma (Toronto), during the Microsoft Dynamics Partner Recognition Event.

PORINI is part of an esteemed group representing the top five percent of Microsoft Dynamics partners worldwide who achieve strategic business milestones while maintaining a consistently strong commitment to high levels of customer satisfaction and an active pursuit of technologically advancing their solutions and services.

PORINI takes part at WPC 2016, the largest event for Microsoft partners, the conference is held from July 11-14 in Toronto, Canada, at the Metro Toronto Convention Centre (MTCC).

The Microsoft Worldwide Partner Conference (WPC) brings together over 15,000 attendees from around the globe for a week of networking and learning—all with the goal of increasing partner profitability and accelerating business growth.

At WPC, you’ll hear the latest revelations from top Microsoft leaders on industry analysis, strategic direction, and how Microsoft enables partners and their customers to achieve more.

WPC is also the opportunity for those who are looking to expand their network and learn from peers: no other event offers the breadth and depth of Microsoft partner experience that WPC does.

 

 

Porini invites you to the live event on June 7 at h.6 P.M. (CEST) to discover more about CRM Spring 2016 Wave

Join the Customer Driven – Click here to register now

Customer Driven is an online event showcasing the evolution of customer engagement and business strategies for better customer experiences. You’ll hear from Scott Guthrie, Executive Vice President of Microsoft Cloud and Enterprise, about the challenges and opportunities presented by digital transformation. Jujhar Singh, General Manager of Microsoft Dynamics CRM, will provide an overview of what’s new in CRM, including new service, portal, and intelligence capabilities, as well as Connected Field Service preview availability. Analyst Paul Greenberg will talk about trends in customer engagement and service, and strategies to build loyalty and brand advocacy.

At Customer Driven, you’ll learn how to create differentiated customer experiences with Microsoft Dynamics CRM.  Discover how Microsoft end-to-end solution, including machine learning, IoT and analytics capabilities, uniquely positions brands to understand and engage with their customers, provide consistent experiences across channels, and enable entirely new business models in the new service economy.

Event partecipation is free but registration is required.

Join the Customer Driven – Click here to register now

Microsoft announced the availability later this year of its true SaaS (Software as a Service) offering, currently called Project Madeira. This is the first true ERP cloud offering from Microsoft, meaning it is multi-tenant, running on Azure. That in itself is exciting. But what is even more exciting is the integration with Microsoft Office, specifically Outlook, whether you are using the cloud version (Office 365) or the desktop version.

During a brief demonstration of Madeira, Microsoft showed us the ability to act on an email within Outlook to create a quote and respond to a prospect in less than a minute. Contacts can also be created easily from within Outlook. Interacting with suppliers can be accomplished by seeing “Vendor history” in the Madeira window within Outlook. Additionally, since Madeira is “contact sensitive”, when entering the email of a person already in Madeira, the information associated with that email will be surfaced in Outlook.

This is a game changer for productivity. No more logging into two systems, switching back and forth between Outlook and ERP to get your work done. Full business processes can be completed entirely in Outlook. More sophisticated tasks will be completed within the web client.

Microsoft is offering free access to Madeira before it is available for purchase. They would like feedback to incorporate into the solution before it is released. You can even import your data so you can see it in action with your company data!

Here are more details:

  • Project Madeira is only a SaaS solution – All other Dynamics ERP solutions still have a place in the Microsoft ecosystem (not everyone is ready to move to a cloud solution for business management). This is a separate product line.
  • Microsoft has already developed data migration tools for Excel and QuickBooks.
  • The functionality includes more than GL/AP/AR (details forthcoming closer to release date).
  • Project Madeira will be made generally available (GA) in the second half of calendar year 2016.
  • The target market for Madeira are companies requiring 10-99 users. While Madeira will scale above and below; this is a market Microsoft sees as underserved by ERP providers.
  • Madeira will be sold through Microsoft Cloud Service Partners (CSPs).
  • Extensions will be built by partners, certified, and available through a marketplace.
  • Pricing and licensing will be made available closer to release date.

This is a great opportunity for anyone considering moving from Excel, QuickBooks, or local accounting system to get a preview of Madeira and provide their feedback to Microsoft before the product is released.

Microsoft Forum 2016
Accelerate Your Business

ico-engApril 19th – MiCo FieraMilanoCity
Gate 2 – Eginardo boulevard, Milan
Stand 21

Is your company ready for the new digital era?
Porini and NTT attend Microsoft Forum as Diamond Sponsor and they wait for you to discover how to accelerate your business with Microsoft solutions that allow you to drive your company to new goals.

ico-ita19 Aprile 2016 – MiCo FieraMilanoCity
Gate 2 – Viale Eginardo, Milano
Stand 21

La tua azienda è pronta per la nuova era digitale?
Porini e NTT ti aspettano al Microsoft Forum per scoprire come accelerare il tuo business con le soluzioni Microsoft che ti consentiranno di guidare la tua impresa verso nuovi traguardi.

Porini e NTT, Diamond Sponsor, partecipano con sue sessioni verticali in cui saranno approfondite le innovative soluzioni in ambito Fashion & Retail e per la gestione delle Risorse Umane.

Teatro 1 – 11.45/12.15    PowerHR: La Digital Revolution per la gestione dei processi e delle performance in ambito HR
Relatore: Tommaso Pozzi, Partner Porini Group
Teatro 5 – 16.30/17         The digital strategy in fashion retailing: a multichannel approach
Relatore: Lorenzo Sala, CEO, NTT – Porini

Microsoft Forum è il primo appuntamento dedicato alle soluzioni Microsoft e alle sua community italiana; potrai incontrare le aziende più innovative, imparare della loro storie, partecipare a sessioni verticali per aree di mercato e di business, confrontarti con esperti e vivere esperienze coinvolgenti nelle aree showcase.

Partecipa con noi a Microsoft Forum 2016 e scopri nuovi percorsi di business transformation.

ISCRIVITI

tasto-microsoft-forum

Segui l’hashtag #MSForum2016 e partecipa alla conversazione.

 

COCAI at Build 2016

ico-engSan Francisco, CA

At Build 2016 Microsoft presented the latest tools and technologies and how they can help today’s developers be most creative and productive. Cocai, Italian Azure Advisor, has been selected to participate to the beta program for developing next generation Cloud Services for Azure, together with the best software companies.
Some of our beta release functionalities have been shown during the broadcast sessions.

 

ico-itaSan Francisco, CA
30 marzo – 1 aprile

A Build 2016, evento tenutosi a San Francisco e in condivisione stream worldwide, sono state presentate le ultime novità della tecnologia Azure e delle best-practice di implementazione che incrementano la produttività degli sviluppatori e consentono nuove applicazioni sempre più collegate al business.Cocai, Azure Advisor, è stata selezionata nel ristretto gruppo di Partner worldwide per partecipare alla preview delle nuove features dei Cloud Services di Azure, e la versione beta dei nostri servizi mostrata durante l’evento.

https://build.microsoft.com/

Porini invites you to join the Microsoft Dynamics AX Virtual Launch, on 9th March at h. 17:00 – 18:00 (CET)

Join the Microsoft Dynamics AX Virtual Launch – Click here to register now

Speed is essential in today’s fast-paced business environment. Enabling people to make smarter decisions quickly through actionable insights can lead to faster business transformation and help businesses unlock new opportunities. Learn how the latest release of Microsoft Dynamics AX can help your organization increase the speed of doing business.

To show the new Dynamics AX, Microsoft plans a virtual global launch on 9th March at h. 17:00 – 18:00 (CET).

Keynote agenda:

  • Executive welcome
  • Customer demos & insights
  • Transform business faster
  • Grow at your pace-evolve your business with the choice and flexibility of the cloud

Breakout sessions:

Manufacturing
  • Introducing inventory and production cost control.
  • Intelligent order fulfillment.
  • Agile product introduction and shop floor execution.
Retail
  • Delivering amazing customer experiences through unified commerce.
  • Intelligent operations through effective merchandising.
  • Rapid time to value through commerce essentials.
Finance
  • Monitor the pulse of your business: Stay on top of your budget!
  • Assess and manage risk by simplifying period end close.
  • Drive corporate strategy and growth through HCM (Human Capital Management).
Business Discussions
  • Drive impact and productivity through fast decision making.
  • Grow and adapt your business at your pace.
  • Transform business faster.

Event partecipation is free but registration is required.

Join the Microsoft Dynamics AX Virtual Launch – Click here to register now

 

 

 

 

 

 

 

This version as announced, would be an On-Premise as well as Online release. The On-Premise customers would get the much awaited features released as part of the Update 1 for CRM Online. The drop-down navigation the most sought after update that the On-Premise customers have been waiting for.

Microsoft have designed Dynamics CRM 2016 to allow customer-facing employees to manage their daily activities in a single experience, removing the nuisance of having to switch between applications and getting distracted.

Marketing
Microsoft Dynamics Marketing enables your marketing team to seamlessly go from planning, to execution, leveraging the power of Office 365 and Power BI to measure your marketing performance across channels from start to finish so you can bring your marketing vision to life.

SMS Marketing
In this release, Dynamics Marketing will support both outbound and inbound SMS marketing in select markets. This means ability to:
• configure inbound SMS campaigns with SMS keywords to get SMS opt-ins
• maintain a database of opt-in and opt-out preferences of your marketing contacts
• send outgoing promotional SMSs to opted in contacts for SMS
• tracking performance of your SMS campaigns
The capability to integrate SMS marketing in multichannel campaigns truly stands out Dynamics Marketing in mobile marketing space and enhances its positioning as one of the best multichannel integrated marketing management clouds for the modern marketer.

Email Marketing
The advanced editing experience has been improved in various ways. For instance it will be possible to use the media library directly from the HTML code. Microsoft also continues to make service enhancements to scale service in the backend. This will improve the service’s ability to handle high email volume, improved email deliverability, fault tolerance, and logging/auditing capability.

Sales
Microsoft’s Sales solution helps sales professionals transform into top performers who are highly connected and collaborative by surfacing the right information at the right time no matter where they are so they can engage their customers in meaningful ways to deepen relationships while growing the business.

CRM App for Outlook
The Microsoft Dynamics CRM App for Outlook makes it easy to track emails, add contacts from within an email or even create new records to track emails against the browser on PC or Mac or mobile browser on phone. The CRM App for Outlook will expand support to include Firefox, Safari for Mac and Outlook for Mac in addition to the currently supported IE and Chrome.

Excel Integration
To help increase productivity, Microsoft is providing the ability for salespeople to conduct analysis in Excel, directly within Microsoft Dynamics CRM. This eliminates the time and effort required to switch between applications in the middle of completing a business process. Salespeople can now view sales data in familiar Excel templates, perform what-if analysis, and upload the changes, all while maintaining the work context. Export and analyze data in Excel from your mobile device with added support for the CRM for Tablets and Phones apps.

Document Generation
With one click users can easily generate a document from CRM using pre-defined Word and Excel templates. Authors can manage the pre-defined templates and using a wizard like flow build custom templates in Word or Excel. Document templates are role based by entity to ensure users have the proper content to meet their needs. Word and Excel documents generated from CRM will open as a downloaded document with the exception of CRM Online where Excel documents will be rendered in the Immersive Excel Online capability.

Multi-stream Dashboard
The streams can show data from Views or Queues (e.g: My Activities, My Cases, Cases from Queues I’m a member of etc). Interactive charts provide a visual snapshot of key metrics related to the work items, and also double up as visual filters which allow agents to slice and dice the data. An additional level of filtering is available with Global Filters to bring focus to the relevant items. Customizers/Administrators can choose from four layouts to build these dashboards.

Single-stream Dashboard
The stream can show data from Views or Queues (e.g: All Active Cases). Like the multi-stream dashboards, single-stream dashboards also come with interactive charts that can be used to filter data. The Tiles on the right side (shown in blue) show a count of records from a Queue or a View. Users can get a peek of the records by selecting the tile. Customizers/Administrators can choose from four layouts to build these dashboards.

Modern and intuitive design
The case form design allows agents to find and act on data with reduced clicks and navigation. It unifies customer interactions and pulls together all related information, enabling agents to be productive and view what’s most relevant at all times. The Guided Business Process is further enhanced to show process stage information as a fly out. The timeline (Interaction Wall) allows for rich time and record based filtering capabilities. Quick actions on search result, allow you to perform every day functions with ease, such as marking a task as complete or responding to a customer’s email. The Reference Panel is geared towards a highly configurable experience that allows you to always show relevant related data. Agents have full access to the customer record and can see recent cases, eligible entitlement, and any other relevant information. With integrated Knowledge agents can deliver solutions to customers across channels. This design pattern extends to other entities such as Account and Contact, as well as Activities.

External Party Access
External Party Access is the foundation that allows external parties such as Employees, Customers and Partners to access CRM data with the right level of permissions. External Party Access is an enhancement to the CRM API and SDK that allows integration, access and actions by contacts, partners or other 3rd parties you have modeled in CRM.

Social
With Microsoft Social Engagement, you can listen, analyze, and drive engagement all within Microsoft Dynamics CRM, Microsoft Dynamics Marketing, or standalone. Jump in and engage with your customers, reaching them in ways never before possible.

Mobile
Microsoft is delivering a seamless user experience across mobile devices, including tablets and phones, in a ‘configure once, deploy everywhere’ model.

Mobile offline support
Dynamics CRM Online users will be able to get full offline experience with mobile apps. This provides the ability to get your work done even when there is interruption in connectivity. Users will be able to create, change and delete records while offline. Automatic playback of offline actions helps synchronize local changes with CRM Online. The mobile apps provide a seamless user experience when switching between online (connected) and offline modes.

Document Management
This release brings the ability to view documents in context of opportunity, case or any other entity, right within the CRM mobile apps. Users can seamlessly open various Office documents stored in SharePoint or OneDrive for Business from within the CRM mobile apps (tablets and phones).

App-to-app deep linking
Enables other mobile apps (such as email or your custom mashup apps) to link and directly navigate to a record, view or dashboard within the CRM mobile app.

Modern mobile friendly experience
With this release, we are adding a variety of modern UI controls you can use in the mobile apps. Business Analysts have the ability to bind a data field to a new UI control, representing the data in a visual and interactive way.

Task Based Experiences
New task based experiences are immersive experiences that allow users to focus on the tasks they need to perform, not the records they need to interact with. With task based experiences, data from multiple entities are brought together into a single user experience.
I think we can all agree that this is an massive time for Dynamics CRM – nice to see Microsoft doing such great work with the product to reinvent the way our customers are serviced, as an avid follower within the community quite excited to see how partners/organizations adapt and prepare for the changes ahead.

For a full summary please download the official Microsoft Preview for MSCRM 2016 below:

http://download.microsoft.com/download/D/5/D/D5D38A09-6A5C-4DC0-8649-3A4F39A8F8F3/Microsoft_Dynamics_CRM_2016_Release_Preview_Guide.pdf

For all interested in seeing this visually, here is a sneak peek!

https://www.youtube.com/watch?v=KCyIKZ6wEm0

ico-engConfidence in data processing, security, ability to invent business processes: these are the three focus of Convergence 2015 EMEA, the annual Microsoft’s most important event in Europe.

The Redmond company has announced the vision of 2016 “cloud, or rather, the Intelligent Cloud is the tool of fundamental change to arrive from the digital economy which by definition integrates digital tools, in a sort of ideal fusion “.

At the center of the presentation of the keynote there were the tools to reinvent the productivity (Office 365 and Skype) and business processes (including the interesting PowerApp).In the days after, the real protagonist was the cloud with the potential of Machine Learning and Analytics. In short, the vision is to rethink the processes and to improve the level of services offered, with an approach in which differentiation and agility are the key factors on which channel the business. Microsoft’s proposal guides the process at the top of the pyramid with Dynamics CRM 2016, Office 365, the PowerApps and Power BI platform, with Microsoft Enterprise Mobility Suite. Already in Azure, and then natively in the cloud, we find the analytics with Cortana, Active Directory, Iot suites and App Services. At the base there is the Azure cloud infrastructure stack.

Once again the model highlights how strong is the availability of infrastructure of the Microsoft business solutions. The purpose of the integration between Cortana and PowerBI is to be able to analyze data (interesting is the proposal PowerBI Quick Insight) to create new business models based on predictive readings, on-demand, including mobile, using the processes of machine learning with Cortana that provides real-time views on queries.

Surely it is more interesting the approach that thanks to Dynamics CRM 2016, and integration with Office shall be brought to a higher level of available evidence on the data that may be of interest to the business. The changes pertaining Dynamics Marketing are due to native support for deploying campaigns through SMS, in a product that makes the designer’s workflow automation one of its strengths.

The chapter on culture remains open: it is indispensable to approach differently the new business mode. Between the lines in the keynote resurfaces as, given the technological tools available today, it is still to “build and enhance human capital.”

 

 

Convergence 2015 EMEA, novità e curiosità da Barcellona

ico-itaFiducia nel trattamento dei dati, sicurezza, capacità di reinventare i processi di business: questi i tre focus di Convergence 2015 EMEA, l’evento annuale Microsoft più importante in Europa, attraverso il quale la casa di Redmond ha affermato la vision 2016 secondo cui “il cloud, o meglio, l’Intelligent Cloud è lo strumento di cambiamento fondamentale per approdare dalla digital economy all’economia che per definizione integra gli strumenti digitali, in una sorta di fusione ideale”.

Se al keynote al centro della presentazione ci sono stati gli strumenti per reinventare la produttività (Office 365 e Skype) e i processi di business (comprese le interessantissime PowerApp), è stato il cloud nei giorni successivi il vero protagonista, con le potenzialità di Machine Learning e Analytics. In sintesi la visione è quella di ripensare ai processi e innalzare il livello dei servizi offerti, con un approccio in cui differenziazione e agilità sono i fattori chiave su cui incanalare il business. La proposta di Microsoft guida il processo al top della piramide con Dynamics CRM 2016, Office 365, le PowerApps e la piattaforma Power BI, con Microsoft Enterprise Mobility Suite. Già in Azure, e quindi nativamente in cloud, troviamo gli analytics con Cortana, Active Directory, Iot suite e gli App Services. Alla base l’infrastruttura cloud Azure Stack.

Il modello evidenzia ancora una volta come punto di forza la disponibilità sia infrastrutturale sia delle soluzioni di business in casa Microsoft. L’obiettivo dell’integrazione di Cortana con PowerBI è quello di riuscire ad analizzare i dati (interessante la proposta PowerBI Quick Insight) per creare nuovi modelli di business sulla base di letture predittive, on demand, anche mobile, sfruttando i processi di machine learning con Cortana che fornisce visualizzazioni in tempo reale sulle interrogazioni.

Sicuramente è più interessante l’approccio per cui grazie a Dynamics CRM 2016 e all’integrazione con Office, sono portate a un livello di disponibilità superiore le evidenze sui dati che possono interessare al business. Le novità in tema Dynamics Marketing sono da ricondursi al supporto nativo per la distribuzione di campagne tramite SMS, all’interno di un prodotto che fa del designer di workflow automation uno dei suoi punti di forza. Resta ancora aperto il capitolo sulla cultura, indispensabile per approcciare in modo diverso la nuove modalità di business. Tra le righe nei keynote riaffiora come, dati gli strumenti tecnologici disponibili oggi, sia ancora da “costruire e valorizzare il capitale umano”.

References and videos of the sessions:

Convergence is the place where the Microsoft business community comes together to share breakthrough moments. It’s the chance to learn new things about Microsoft business solutions, get answers to tough questions, connect with other users, and find new ways to stay ahead of the competition. It’s where true business value is delivered.

This year again Porini Group will welcome Partners and Customers in Barcelona, Spain, from November 30th to December the 2nd, booth #115 at Microsoft Experience Center.

The Porini team will present the new versions of its range of products. Demos environments and presentations of all solutions will be available.